Southern Inspirations Garden Design

Order Status

• After you successfully place your order, you can track its status online using the order number provided on your order confirmation email.
• For shipments outside of the UK, products will arrive within 5 to 7 business days.
• For shipments inside the UK, products will arrive within 3 business days.
• All orders are processed and shipped during our normal business hours (Monday through Friday, excluding holidays, prior to 5PM GMT).
• If an item you ordered is out of stock, you will be contacted via telephone and/or email to advise you of the expected delay and provide you with your options. You can choose to wait for the item, select an available product, or cancel your order. We will ship the item to you as soon as it is in stock. Orders for products that are not available within 30 days will be cancelled. In the event that your order is cancelled you will be contacted via email.
• Order delivery times may be delayed due to circumstances such as credit authorization, backordered equipment, insufficient or inaccurate information provided when placing the order, incomplete payment, and not being available for signature upon delivery. You will be contacted via phone or email should such a condition be realized during the course of processing your order.

Shipping Policies

• All shipped items are sent using Royal Mail Signed-for Service. A signature is required upon arrival for delivery of the item.